Frequently Asked Questions
Find quick answers to the most common questions about our platform, travel content, and how we can help you plan your next adventure. Whether you're curious about destinations, contributions, or how to get in touch — this page has you covered.
Frequently asked questions
Booking is easy! Simply browse our selection of excursions and tours by destination, activity, or date. Once you find an experience you like, select your preferred date and time (if applicable), choose the number of participants, and click "Add to cart." You'll then be guided through a secure checkout process to complete your reservation.
Absolutely! We're always open to collaboration. Contact us via the form on our Contact Page or email us with your idea at contact@yourfirstguide.com
We update our guides and tips regularly to reflect seasonal changes, new events, and traveler feedback.
We don’t process bookings directly on our site, but you can view up-to-date prices and detailed offers. When you're ready to book, you'll be redirected to our trusted partner platform to complete your reservation securely.
We feature a mix of popular landmarks and lesser-known hidden gems, with a focus on cultural, historical, and authentic travel experiences — both in Tunisia and around the world.
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Yes, absolutely! Immediately after your booking is confirmed and payment is processed, you will receive an email confirmation to the address provided during booking. This email will include all the essential details of your reservation, such as travel date and time. Please check your spam or junk folder if you don't see it within a few minutes.
Whether transfers are included (e.g., hotel pick-up and drop-off) varies by excursion. This information is always clearly specified on the individual tour's product page under "What's Included" or "Meeting Point." If transfers are not included, detailed instructions on how to reach the meeting point will be provided.
In cases of extreme or unsafe weather conditions, the local operator may need to reschedule or cancel a tour. If this happens, you will be notified as soon as possible, and we will work with you to offer alternatives (rescheduling, different tour, or a full refund). Light rain or typical weather fluctuations usually do not lead to cancellations.